Consumer Reports removed “recommended” rating from Microsoft Surface Laptops and Tablets

Consumer Reports removed “recommended” rating from Microsoft Surface Laptops and Tablets

Consumer Reports removed its “recommended” rating from four Microsoft laptops. They cannot recommend any other Microsoft laptops or tablets because of poor reliability.

According to Engadget, surveys conducted on over 90,000 tablets and laptops that Consumer Reports subscribers purchased between 2014 and early 2017. They estimates that 25 percent of Microsoft laptop and tablet owners will experience problems like freezing, unexpected shutdowns and unresponsive touch screens by the end of the second year of ownership.

The four laptops losing their ranking are the 128GB and 256GB versions of the Microsoft Surface Laptop and the 128GB and 512GB versions of the Microsoft Surface Book.

Microsoft also responded and disagreed to the Consumer Reports’ report saying, “We don’t believe these findings accurately reflect Surface owners’ true experiences or capture the performance and reliability improvements made with every Surface generation.”

SOURCE VIA