Celcom users face call and SMS interruption

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Celcom users face call and SMS interruption

After Digi had resolved their mess, now the interruption had turned to Celcom.

According to source, some users encounter difficulty to receive calls when they are connected to the telco’s 4G network and have to switch to 3G in order to fix the issue.

On another hand, they are able to receive SMS when they are on 4G network but not on 3G.

If you dial Celcom hotline, you will hear a message from the operator:

“You may experience difficulties in making or receiving calls at some areas in Semenanjung Malaysia for a short while. We apologize for the inconvenience caused.”

From the message from Celcom, this issue only affect users at peninsular Malaysia.

Source