Apple explains why Face ID failed during iPhone X demo

Apple explains why Face ID failed during iPhone X demo

Yahoo News reported the details of Apple’s Face ID failed during iPhone X demo.

During the launch of the iPhone X, Apple’s VP for Sofware Engineering Craig Federighi struggled to unlock the iPhone X while demonstrating Face ID. After failing several times, the iPhone X moved to require a passcode. Apple said that the demo iPhone X had been handled by several people ahead of time before demo. Face ID failed to authenticate the faces because Federighi was not them. Later, Federighi was able to unlock it just by having a glance at the device.

Apple described Face ID as being effortless to use and more accurate. When Face ID is unable to authenticate via face recognition, it will prompt for a passcode before attempting to recognize a face again. It performed exactly it was supposed to do.

Although Apple has now explained the demo hiccup but the damage is done. It was an embarrassing moment for Apple.

SOURCE | VIA